FREQUENTLY ASKED QUESTIONS
Codex turns photos into a structured, dated and verifiable proof file.
A photo alone can be challenged, forgotten or sent without context. Codex adds a framework: a file, a deposit date, a description, a Codex number and a verification link.
The goal is simple: document a situation quickly before it becomes a heavier dispute.
Codex can be useful whenever a situation may later be disputed: damaged parcel, property damage, move-in or move-out condition, vehicle issue, construction work, delivery, short-term rental, private dispute or customer service claim.
The right reflex is to create a file as soon as you feel a situation may require clear evidence.
No. Codex does not replace a lawyer, a court officer, an insurance expert or a court decision.
Codex is a deposit, organization and verification tool. It helps create a clear, dated, shareable and readable file.
In a simple situation, this may help calm an exchange or support a claim. In a more serious situation, it can help present your elements in a structured way to a professional.
Codex certifies the deposit of elements into a file.
In practical terms, Codex records the submitted photos, the file creation date, the context provided by the user, the association of these elements with a Codex number, the generation of a PDF and the existence of a verifiable reference.
Codex does not claim to certify the whole reality of an event. It certifies that elements were deposited, structured and linked to a verifiable reference.
In many disputes, the issue is not only the photo. The issue is trust.
A photo sent alone can be questioned: when was it taken? What does it relate to? Can it still be found? Is it linked to the right file?
Codex adds a third-party framework between the person submitting the elements and the person receiving them. It does not automatically turn a photo into absolute truth, but it makes the record clearer, more verifiable and harder to ignore.
Codex can strengthen the practical value of a file, but its final legal value always depends on the context, the available elements and the assessment of a competent third party.
A Codex file can help show that a person acted quickly, documented a situation, kept elements and can provide a verifiable reference.
Codex does not promise that a judge, insurance company or platform will automatically accept the file. Codex provides a cleaner proof framework than a simple exchange of photos.
Codex cannot guarantee that a dispute will be avoided.
However, a clear file can often prevent escalation. Many conflicts get worse because elements are unclear, scattered or difficult to present.
The idea is simple: spending a few euros to create a clean file may avoid a long, costly and stressful dispute.
Many everyday disputes could be resolved earlier if facts were better documented from the start.
When evidence is incomplete or poorly presented, exchanges become tense: customer services, insurers, landlords, tenants, sellers and buyers may all reject responsibility.
Codex helps produce a readable and shareable file quickly. The goal is not to make daily life more legalistic, but to clarify a situation before it becomes a procedure.
Because a photo alone is often not enough.
A photo on a phone can be useful, but it remains isolated. It may have no context, no file number, no PDF, no verification link and no clear presentation.
Codex adds structure around your photos. For a small amount, you get a file that is easier to send and more credible than a disorderly set of images.
A small dispute can quickly become costly: lost time, stress, endless exchanges, retained deposit, refused refund, contested repair or disproportionate procedure.
Codex is designed as a simple and accessible action: document now to avoid fighting later without a clear record.
Yes. You can add photos already stored on your phone or computer.
Codex does not claim that an imported photo was taken at the time of deposit. However, Codex can include that photo in a dated, described and verifiable file.
An older photo can therefore become a structured element in a clear file, with a registration date, a Codex number and a verification link.
A photo taken at the time of observation is generally stronger, because it documents the situation immediately.
An imported photo remains useful if it relates to an already observed situation or if you took the photos before creating your Codex file.
In both cases, Codex records the deposit, the context and the association with the file. But Codex should not be understood as certifying the actual shooting date of an imported photo.
Codex does not promise complete technical detection of all edits.
Today, many tools can modify images. No simple service should lightly promise that it can guarantee the absolute authenticity of every photo.
Codex therefore takes a clear position: visual elements are provided by the user, who confirms submitting them in good faith to document a real situation.
This confirmation reminds users that Codex must be used seriously.
By validating a file, the user confirms that they are submitting the elements in good faith to document a real situation.
Codex is not designed to fabricate a dispute, mislead a third party or alter reality. Codex is made to organize and transmit elements clearly.
A Codex file may contain the submitted photos, the file name, the situation category, the creation date, a Codex number, a generated PDF, an online verifiable reference and access from the user’s vault.
The file is designed to be quickly readable by an external recipient.
The Codex number is the unique reference associated with a file.
It identifies a Codex proof and allows its existence to be verified through a public verification link.
The Codex number does not give access to your whole account. It is used to verify that a reference exists and corresponds to a registered deposit.
The verification link allows a third party to check the existence of a Codex number.
Instead of sending only a PDF or photos, you can send a message containing the Codex number and a public verification link.
This makes sharing simpler and more credible.
Yes. The vault is linked to your account.
When you share a proof, you do not share your private vault. You share a Codex number and a public verification link.
Your personal space remains private, while number verification can be shared.
No. The recipient does not need a Codex account to verify a number through the public verification link.
Your account is used to create, store and manage your files. The verification link is used to share a reference.
No. Codex is not based on a mandatory subscription.
You can create a proof whenever you need one, without monthly commitment.
No. There is no long-term commitment, no hidden contract and no imposed subscription.
You pay to create a file or buy credits depending on the available offer. This simplicity is intentional: Codex must remain accessible, understandable and quick to use.
Yes. Payments are handled by Stripe, a secure payment platform used by many online services.
Codex does not directly store your sensitive banking information.
Codex is designed as an everyday tool.
The idea is not to reserve proof for major disputes or expensive procedures. The idea is to allow anyone to document a situation for a reasonable amount.
Yes. Decreasing prices can be offered for regular needs or large volumes.
This may concern real estate agencies, concierges, property managers, craftsmen, delivery companies, insurers, platforms, customer services or organizations that need to document situations regularly.
For large volumes, a quote can be prepared.
Yes. An API may soon be offered for professional uses.
The goal would be to allow companies, platforms or business tools to integrate Codex directly into their own systems: automatic file creation, Codex reference generation, customer journey integration or proof tracking.
Yes, this is one of its main uses.
Codex is designed for situations where you would not immediately call a lawyer, an expert or a court officer, but where it would still be unwise to keep no serious record.
Codex can be useful for sending a clear file to an insurer, but each insurance company keeps its own analysis and acceptance rules.
Codex does not guarantee acceptance by an insurer. It can help present elements more cleanly: photos, deposit date, context, PDF and verifiable number.
Yes. Short-term rentals are a natural use case.
A property owner can document the condition of a home, damage, a broken item or a situation before or after a rental. A guest can also document an issue on arrival or departure.
Yes. Codex can help document the condition of a property, a room, a piece of furniture, equipment or damage.
It does not replace an official condition report when one is required or necessary, but it can usefully complete a file.
Yes. This is one of the simplest uses.
When receiving a damaged parcel, you can photograph the packaging, the contents and the visible damage, then create a Codex file.
Yes. Codex can be used to document the condition of a vehicle, a scratch, an impact, a key handover, a rental, a sale or a return.
The sooner the photos are taken and the more angles you include, the more useful the file becomes.
Yes. Codex can help document work progress, a visible defect, apparent poor workmanship, damage or a situation that needs clarification.
Codex does not replace a building expert, but it helps keep a structured record.
Take several photos, show the general context, add close-up views, avoid blurry photos, create the file quickly, choose a clear title and share the verification link if needed.
A good file does not need to be complicated. It needs to be clear.
No. No serious tool can guarantee the outcome of a dispute.
Codex does not promise automatic victory. Codex helps you present elements in a clearer, more structured and more verifiable way.
Because a proof service must remain credible.
Promising that a photo automatically becomes incontestable would be dangerous and false. Codex prefers a solid promise: organize, date, associate, generate, store and make verifiable.
Codex helps you quickly create a proof file from photos.
It does not replace a judge, lawyer, expert or court officer.
It helps structure a situation, keep a record, generate a PDF, obtain a Codex number and share a verification link.
It is a small action that can help avoid bigger problems.